Privacy policy

The Bio-10 Farmer App is run by MSAF Organics. We use your information other than to provide farming services - we do not sell it or give it out for advertising.

Mobile number	For login. Used to send the OTP on WhatsApp.
Name, village, main crop	You give these yourself at sign-up. Used to give weather and crop advice for your area.
Soil test report	Result of the test you had done at a Bio-10 clinic.
Crop photos	Only when you "Crop problem"Send the photo yourself in. An agronomist looks at it.
Location (GPS)	Only when you press the 📍 button. Saved in your account — for weather, crop advice, nearest clinic and report maps. You can remove it anytime from the 📍 My farm page. In the background (background) never.
Profile photo	Only when you add a photo to your profile yourself. You can remove it any time.
Voice (microphone)	To fill the form by speaking. The audio is not stored - it is only turned into text.

We do not read your contact list, SMS, call records or any other file on your phone.

Bio-10 team	Your clinic, the lab, and the agronomist assigned to you - to serve you.
WhatsApp (Wati)	Only your mobile number, OTP, and to send you notifications.
Meta (Facebook)	When you sign up or book a soil test in the app, a hash of your mobile number (a hidden code, never the real number) — only to know which of our ads work.
Open-Meteo	Only latitude and longitude (your village location), to fetch weather. No personal data is sent.
Other farmers in the app	If you win the KBM game or bring 3 or more friends to the app, your name, village and profile photo are shown to other farmers in the winners slider on the home screen. Your mobile number is never shown to other farmers. If you do not want to appear in the slider, call or WhatsApp us — we will remove your name. Posts you put in the Community yourself, and your name, can also be seen by other farmers.

We do not sell your information to anyone and we do not give it to advertising companies.

The whole app runs on HTTPS. Login is by OTP - no password has to be stored. Data is kept on secure servers in India. Only authorised Bio-10 staff can see it.

You can view, correct or permanently deleted you can.

How to delete your account

This app is not for people under 18 years of age.

Company	MSAF Organics (Bio-10)
Email	rameezvora.rmedia@gmail.com
Phone / WhatsApp	+91 99981 20268
Website	bio10.in

Bio-10 Farmer App, operated by MSAF Organics. Last updated: 6 November 2026.

What we collect. Mobile number (for OTP login via WhatsApp); name, village and main crop that you enter yourself; a profile photo only if you add one (you can remove it any time); your soil test results from Bio-10 clinics; crop photographs only when you choose to upload them; precise GPS location only when you tap the location button — it is saved to your account so we can show weather, crop advice, your nearest clinic and a farm map on your report; you can delete it any time from the My Farm page, and we never collect location in the background; microphone input only while you use the voice-fill button — audio is never stored, only converted to text on your device.

Why. To deliver soil reports, weather advisories, fertiliser recommendations and agronomist support. We do not sell your data or show you third-party ads.

Sharing. With Bio-10 staff serving you (clinic, lab, assigned agronomist); with Wati/WhatsApp solely to deliver OTP and notices to your number; with Open-Meteo solely as coordinates to fetch a weather forecast; with Meta (Facebook), when you sign up or book a soil test, a one-way hash of your mobile number (never the number itself) solely to measure which of our ads work. We never sell your data.

Visible to other farmers in the app. If you win the KBM quiz or bring 3 or more friends to the app, your name, village and profile photo are shown to other farmers in the "winners" slider on the home screen. Your mobile number is never shown to other farmers. If you do not want to appear there, call or WhatsApp us and we will remove your name. Posts you choose to publish in the Community section, with your name, are also visible to other farmers.

Security. All traffic uses HTTPS. Login is OTP-based, so no password is stored. Data is held on secured servers in India and accessible only to authorised staff.

Retention & deletion. We keep your data while your account is active. You may delete your account and all associated data at any time from within the app (Home → Delete account) or via bio10.in/clinic/delete-account.php. Deletion is permanent and completed within 7 days.

Children. This app is not directed at anyone under 18.

Contact. MSAF Organics (Bio-10) · rameezvora.rmedia@gmail.com · +91 99981 20268 · bio10.in